‘EMG demonstrably put the client at the centre of everything they do. Directors are always quick to acknowledge emails and technology has enabled them to support clients during Covid and beyond.’

‘Sam Edward is a stand out member of the team and conducts herself personally and professionally. I consistently refer my private clients to them as I know that they will get an efficient service. Sam is also excellent at dealing with clients who are bereaved, and I have witnessed first-hand her sensitive handling of such situations.’

‘The Deputyship team at EMG are a standout team. Superb understanding of Traumatic Brain Injury. The team are often asked to be professional litigation friends. Great client handling skills. This firm is one to watch. It is really going places.’

‘Personable, knowledgeable individuals who have a passion for what they do. They always take the time to get to know their clients and their individual needs. As an independent longstanding firm, they are well respected in the North East of England and beyond.’

‘Alice Clewes has an excellent all round knowledge and is always able to offer practical solutions. Her added tax knowledge makes her a good all round adviser.’

‘Attractive well located offices and support staff are pleasant and welcoming.’

‘Deborah Jude is the complete article, hugely experienced, eminently practical and client-sensitive. Susan Maxey is astonishingly bright and technically superb, but also tremendously easy to get on with. Helen Tavroges has the nous to avoid being dragged down by detail, focusing on the bigger picture and finding the solution.‘

‘Professional and knowledgeable.’

‘Understanding, sympathetic and reasonable.’

‘Elizabeth Armstrong is exceptionally knowledgeable when it comes to trusts and estates. As a lawyer she is also competent on the tax issues involved when advising in such areas.’

‘I deal with various people at the firm, but their passion for what they do stands out. You can tell they care for their clients and seem very accessible when you need to speak to them. They are thoroughly nice people and are good at rapport building, which goes a long way in the private client world.’

‘The team are professional, organised and person-centred at all times. They work incredibly hard to align themselves with therapists and clinicians to ensure the most effective support for clients and their families.’

‘Sophie Moore is an incredible professional. She is knowledgeable, professional, personable and completely committed to acting in the best interests of her clients. It is a pleasure to work with Sophie.’

‘Gaynor Jackson is one of the most experienced advisers I use. I trust her views wholly. Gaynor is always happy to give initial and sound advice, enabling my clients to make informed decisions.’

‘As above, Gaynor is both knowledgeable and personable. She always has time for a chat if matters aren’t clear. Gaynor is quick to respond and generous with her advice.’

‘Gaynor is very skilled in the area. A safe pair of hands with a wealth of experience. She is extremely efficient and using strong interpersonal skills to build long standing relationships with her clients’

‘Very effective and managed to sort out my complex affairs.’

‘Chris Sheppard was excellent and very communicative.’

‘The team that we work with are approachable and easy to communicate with. Gibson & Co run a Charity Will writing service for Tynedale Hospice at Home which is well attended due to the company donating thier discounrted fee directly to the charity. Gibson & Co have also sponsored Light up a Life, a key anual event. They are responsive and well respected in our community and as such we are delighted to be assiciated with them.’

‘Straightforward service with clear advice at each stage in process.’

‘Anna Stephenson has been incredibly supportive, helpful, professional and efficient throughout. I trust her judgement completely and she has provided excellent and timely advice throughout the process.’

‘In addition to obvious professional knowledge and ability, I particularly value the patience, clear explanation and understanding provided. Listening skills, patience and tolerance are vital when dealing with laymen such as myself trying to get to terms with emotive issues in order to reach the correct outcomes. I would especially cite Jennifer Purvis in this regard.’

‘Very approachable and friendly team, highly skilled and knowledgeable at what they so.’

‘Nicola Dalzell is a stand-out partner, great to work with.’

‘The practice has been long established in the village of Ponteland where I grew up and is used by many people who live there for probate, conveyancing etc. It is convenient for people living there and is an important part of the local fabric.’

‘My main contact has always been with Iain Nicholson himself who has been the family solicitor for local matters such as wills, probate and conveyancing. He is very much trusted and has always gone the extra mile to help us during difficult times. It seems a very well run client focused business. Iain has built up an excellent team around him.’

‘Small family solicitors firm providing strong personal service’

‘I have been a client to Mincoffs for many years, my family lawyers going back generations. I think new customers would be happy to know they have been successful compassionate lawyers, they get the job done as fast and professionally as possible.’

‘They are a very compassionate team, take time to listen and give advice where necessary. Victoria Richer and team have acted on my behalf in the process of probate which has not been easy on occasions, they have kept me well informed and organized everything they possibly could under the difficult and sensitive circumstances.’

‘My husband and I used this firm for years and I have dealth with them ever since he passed away. Theyr are exceptionally professional and extremely helpful as well as friendly.’

‘Rachael’s team is proactive in client care, and always go the extra mile to deliver on exceptional client service. The team is well run and second to none when it comes to dealing with technically complex issues. It has a range of private client specialists who work effortlessly and seamlessly together, complement each other effectively. As a client you are assured and comprehensively advised; as an intermediary you know you can trust that your clients will be understood, looked after and, very importantly, charged fairly.’

‘Rachael herself stands out to be an absolutely pragmatic and strategic lawyer. She possesses unrivalled talent in handling the most complex situations with utmost ease, humanity and skill. She is very approachable and provides excellent, timely service- very client focused and exceptional on detail. By illustration perhaps, I have noticed how Rachael treats each client as if she’s known them their whole lifetime – they trust her to the hilt, no stone goes unturned and the result is robust, pragmatic advice, leading to comprehensive but workable solutions. She instils confidence and reassurance in her clients without leading them to the obvious.’

‘The individuals get to know their clients fully and ensure that they are looking at their circumstances holistically as opposed to just considering any one particular area. They are friendly and approachable and clients are always comfortable dealing with them. Both Rachael Stephenson and Tim Boardman have been introduced to some of my clients and both have provided excellent service which has also been commented on by my clients.’

‘The initial process of engagement through Duncan Reid via personal friend was instantaneous. All subsequent contacts and engagement were consistently of the highest standards.’

‘Louise Miller is impeccably mannered, blisteringly efficient, expertly knowledgable, utterly engaging, entirely trustworthy and disarmingly kind.’

‘Louise Miller was very professional, organised and approachable.’