‘They fully understand our circumstances and this means they understand the speed we can all reply and offer our responses on our side. This does mean a lot when having a very busy family and work life.’

‘Vanessa Wand has from the beginning been a credit to Boyes Tuner. She has a lovely manner which is both caring and considerate but professional. She regularly keeps me informed of any developments and as such I never feel that I’m left in the dark.’

‘Communication with them was brilliant, they explained everything to see and explained what steps it would take and at what step we were at each time’

‘Having dealt with Collins Solicitors for the past 4-5 years , I have always found them to be professional and supportive. Their knowledge and expertise in the law in all its aspects is of the highest quality. They make the client feel respected and listened to.’

‘All of the team have been so supportive and informative. Throughout the past years whilst representing my husband and I in the Infected Blood Inquiry they have been more than solicitors , they have provided additional support and guidance when required. Following the death of my husband they reached out to offer their condolences not just with flowers but with words. The support and friendship which as been offered to me following his death has been exemplary.’

‘Approachable team, understanding. Always willing to explain any concerns or findings in full. Senior team and junior team very easy to approach.’

‘The firm has a growing reputation across the south and southwest regions, providing a range of experienced practitioners across clinical negligence and. personal injury claims.’

‘Kym Provan is an absolute star. She works tirelessly to get the best results for her clients. She gets on with everyone and puts huge amounts of work in on her clients’ behalf.’

‘Hugely experienced clinical negligence team. Great strength in depth. Approachable, pragmatic and hard working.’

‘Excellent and helpful team.’

‘Catherine Bell is a tenacious and efficient force for her clients.’

‘Well organised team with a varied caseload within this area of specialism. Not afraid of difficult cases which they fight tenaciously to get a good result for the client.’

‘Our experience with Irwin Mitchell’s team, led by Rebecca Brown, was extremely positive. We, as clients, were a family with a personal injury that impacted our daughter. Rebecca was the key strength in our case. Rebecca’s team understood our case, and she was very organised, and always on time with notifications, reminders and appointments. We always felt that we had enough time to review and comment on the documents, and that we were well taken care of.’

‘Rebecca Brown was my lead lawyer. She was excellent in both her professional ability but also her personality/client interface skills.’

‘Irwin Mitchell continually demonstrates a highly impressive level of competency. Everyone in Irwin Mitchell treats you with the utmost respect and dignity.’

‘The team always helped with any technical terms and explained all situations which did comfort me when looking at daunting paperwork. It was all explained to me and they made extremely easy to understand.’

‘They were all very informative, caring and was always showing they were fully supportive in all aspects Would recommend to all of my contacts if they ever needed.’

‘My experience of the firm has been exemplary and I’m confident of their abilities to handle complicated cases such as my own.’

‘The team at Nockolds all are there for you when you need them most. After such life changing events, this firm have been a rock, always so empathetic and understanding. Throughout the whole process my family have been treated with honesty and respect. No matter how tough the situation, Nockolds will get you though. If the worst has happened, you need Nockolds.’

‘I could not possibly list all of the amazing humans at Nockolds whom have been there for my mum and dad. They’re all top tier.

‘I would like to again thank Yasmin Ameer, Yasmin really is so deserving of her top tier status, so calm and collected. Experienced with such the wealth of knowledge. Yet always so very approachable and empathetic. Manage to raise my spirits countless times. If a catastrophic injury affects you or your family’s life you need the best! You need Yasmin Ameer! Thank you again Yasmin.’

‘They are really excellent. They have real strength in depth; they treat every cases with the thoroughness and skill it deserves.’

‘Alison Johnson is a star. She is very dedicated – she shows tremendous effort and skill to achieve excellent outcomes for her clients.

‘Alison Appelboam-Meadows is highly accomplished. She brings wisdom and a steely calm-headedness to her cases.’

‘Richard Coleman is an outstanding clinical negligence solicitor.’

‘They have been very honest from the beginning, taking time to clarify areas I did not understand. I would have struggled without their support and explanation. Their work ethics has helped me to get through the stressful time in my life.’

‘This team is exceptional in taking on cases which are potentially riskier from the outset and putting in resources to give them a chance of success.’

‘I have worked with Denise Stephens for over 30 years and she has never wavered from being excellent with clients, experts and counsel. She knows the complex law and medical issues in every case but never lets this distract her from the compassion she shows her clients. Simply superb.’

‘Denise Stephens is a stellar individual and one of the best clinical negligence lawyers in the country. Fights incredibly hard for her clients. Not afraid to go to trial. Not happy unless she gets the very best result achievable for her clients.’

‘The Shoosmiths team covers a wide range of clinical negligence work, but each case, regardless of value, is given very detailed consideration and is approached with a level of commitment and support for clients which is second-to-none. Junior fee earners are brilliantly supported by senior members of staff. They have excellent relationships with experts and counsel, and all their dealings are highly professional and instructions are prepared to a very high standard’

‘Graham Bell is astute, utterly determined, really thoughtful, incredible knowledge – quite simply a leader in his field. Fiona Follis is really thorough, exceptional client handling skills.’

‘Thompson Snell & Passmore’s clinical negligence team is made up of a really pleasant and talented bunch of lawyers. Very down to earth and approachable. They have a great spread of experience and delivery an excellent service to clients, most of whom have suffered terribly with their injuries.’

‘James Cahan is thoughtful, focused and dedicated to get great results for his clients. Easy to work with, a great team player.

‘The firm’s clinical negligence team is stand-out, both on circuit and nationally. The team’s expertise covers complex and difficult cases, including catastrophic injury, military and fatal injury claims. Members of its team are intelligent and commercially astute litigators. It has an excellent reputation for providing a personal, but professional service to its clients.’

‘James Braund is a very smart, diligent, and meticulous litigator. He demonstrates technical ability and is a strong negotiator. He achieves impressive results for his clients.

‘Frances Gillett is an impressive lawyer with very good judgement. She is approachable and pragmatic.’

‘In my experience of this practice, they are thorough, well organised and appear to leave no stone unturned in their attention and preparation of cases. It is evident that they hold a particular specialism in PI and CN cases.’

‘I work regularly with Alex Brown and Ben Davey. I find them both to be highly professional, and clear and concise. I find that they, along with all other more junior members of their team that I have dealings with, are approachable and open, which helps establish a proactive and efficient approach.’

‘Ben Davey thinks outside the box – he sees and acknowledges my struggles.’

‘Tessa Grayson and her team are to be highly commended for their patience in explaining the law, which can be quite frustrating to a non-legal person. Tessa and the team she leads have achieved so much.’

‘Tessa Grayson’s willingness to repeat explanations in different ways to make sure you fully understand what is achievable and what is not, is to be highly commended. You are never rushed to make a decision and you are made to feel you are the most important client to the firm. Tessa also knows how to be human when dealing with someone’s pain.’

‘The team are very caring and very quick to respond to any queries and keep you advised of updates. Especially impressed with Tessa Grayson.’

‘Duncan Lewis have a vast level of diversity – I have been in contact with several of their team ranging from Muslim, Jewish, Christian, African, Caribbean, English and Indian. I was super impressed as this is quite unique. The beautiful thing is all their team are consistent in building good rapport and spend their time to get to know the client better.’

‘I can not find the right words to describe my son’s solicitor Renu Daly as words will not do justice to describe her qualities. Renu is the most honest, transparent, compassionate, kind, understanding and unique individual. My children absolutely love her to bits as she is excellent when it comes to children. Renu Daly has been the best thing that has happened to our son’s life.’

‘Ifrah Ahmed displayed expert knowledge in the area of obstetrics and gynaecology. She showed great patience and understanding regarding the nature of my injuries. She worked relentlessly to make sure I got the settlement that I deserved.’

‘They are very professional with a good understanding of client’s needs. They communicate clearly and promptly.’

‘Jason Brady is a partner responsible for clinical negligence. He is very experienced with a thorough knowledge of the subject. He is very professional and analytical and is able to explain the legal aspect clearly.’

‘In the main I have dealt with Zoe Diss. I have found her to be diligent, efficient, perspicacious, empathetic, approachable and amiable.’

‘I have worked on behalf of this firm for many years. It is always clear what is expected. Also their clients know what to expect. My opinion is that this is a firm that operates very efficiently. There has never been a problem in dealing with this firm.’

‘My opinion is that the success of the firm comes from the top in the way in which the lawyers manage the firm.’

‘Very knowledgeable and good with clients’

‘Great communication. Excellent at keeping me up to date. Professional yet friendly. No jargon and brilliant explaining things in laypersons terms.’

‘Always treated with kindness, empathy and respect.’

‘All the members of the team that I have come across have been helpful and efficient, and have dealt with compassion in difficult circumstances.’

‘Taylor Rose MW has offered an impeccable service, advice and attention to detail that I could possibly have hoped for in an arduous legal case.’

‘I have so much to thank Jacqui Hayat and the specialists for their professional guidance, for their transparency and for easing the uncertain in an ardent extremely thorough case. I have no reservation and cannot speak highly enough in recommending Jacqui Hayat’s services to standards that exceeded my expectations.’

‘A very reliable firm for clinical negligence work.’

‘From the initial contact with this firm all of the team have acted professionally in both not only a legal situation but being compassionate, fully understanding the gravity and personal trauma this negligence claim brought to all my family.’

‘It is a real pleasure to work with this firm. Communication is prompt and clear, files are available well ahead of the required time, they follow up on every matter, and if I have any additional requests in respect of my responsibilities they are very helpful.’

‘My legal team have all been excellent. My solicitor in particular has been excellent in various areas. He has always responded very promptly to emails and phone calls, and has kept me updated with progress. He is very approachable and I feel I can ask him questions at any time. I feel I can trust his opinion and am confident in his ability to take decisions.’

‘Stacey Anderson was very supportive. Right from the beginning of this lengthy and emotionally difficult process was with us all the way. She pursued this claim and we are now approaching a successful conclusion due to her tenacity and professionalism.’

‘Stacey Anderson has been from the first very professional, and understanding and compassionate with the matter she has been dealing with on my behalf.’

‘Hasina Choudhury has an extremely good grasp of the key issues for claimants in clinical negligence cases. Her instructions reflect a sophisticated understanding of complex neurodevelopmental issues coupled with the ability to frame these into accessible questions to help guide the expert. She is thorough and compassionate.’

‘Absolutely superb level of service and beautifully and very carefully prepared instructions.’

‘Sheenagh Parsons is a well established leader in her field. Any client that receives the benefit of her expertise is a client receiving the highest quality legal representation possible.

‘Elaine Prewer has excellent judgement and is able to demonstrate exceptional strategic thinking which is always to the benefit of her clients. I have no doubt that Elaine is an associate that is going to the very top.’

‘Empathetic, tenacious, and focus on local clients and local knowledge (in a way many larger firms simply cannot or will not do).’

‘Victoria Harvey and Andrew Castle both stand out. Both are really determined, and push their cases as hard as they can, right to the limit of what needs to be done (but without going beyond that limit which would be almost invariably counter-productive in this sector).’

‘The clinical negligence team at Blaser Mills is very user-friendly, knowledgable and experienced. They always put their clients first and will do everything to secure the best possible result for them.’

‘The solicitor who dealt with our case was very knowledgeable in his field and very easy to talk to keeping us well informed throughout the case, answering any questions we had within a day.’

‘David Greenhalgh is very experienced and knowledgeable in his field.’

‘High-quality clinical negligence department undertaking higher value cases such as cerebral palsy.’

‘Strong leadership and a detailed knowledge and understanding of their clients make this practice stand out.’

‘Alastair Goggins has a firm grasp of his cases, a good tactical understanding and a practical approach to resolution.’

‘Excellent regional firm providing City level service at local rates.’

‘Andrew King is the standout solicitor. An excellent negotiator and utterly reliable. Commercially minded with an eye on the final outcome at all time.’

‘Excellent although small team. Very nice to work with.’

‘David Healy is building a powerhouse of a team with his senior colleagues.’

‘David Healy has enormous experience and is a great manager.’

‘David Healy has a huge amount of experience; he has dealt with high value catastrophic injury work and clients love him.’

‘Competence, kindness and compassion sums up my experience with the team.’

‘A small team which punches well above its weight but is also able to provide a very personal service with a very experienced, hands-on partner, Charlotte Rees-Knowlden.’

‘Professional team that also cares.’

‘Very professional but also very empathetic. Helped with my traumatic accident case efficiently but also genuinely cared. Johanne Turner in particular was amazing. I highly recommend her and her team.’

‘BTMK offer outstanding expertise in a local firm. Johanne Turner, who leads their team, would be a star in any firm.’

‘Great collaborative team with depth of knowledge.’

‘Staff always very approachable, friendly and can literally not do enough every time we visit. Very professional service. Regularly recommend this firm to friends who require help.’

‘Our solicitor, Mark Wisby has been extremely supportive and we feel he has gone above and beyond in helping us through our case in progress. My wife and I feel we are part of the Hart Brown family!’