‘My interaction with Freeths was very people-centric. My company values its pragmatic and commercial advice. The Freeths team are highly focused on my business context, bridging the gap between an in-house legal model and an externally independent source of advice. We feel fully supported and enabled because they care about my business outcomes.’

‘I have worked with Freeths for over 25 years and know them to be excellent at what they do in all areas of employment.’

‘The practice provides excellent advice. They collaborate extremely well with my own organisation, our member councils, and where appropriate with barristers. The team make good use of messaging systems to ensure parties are kept informed.’

‘The team are extremely quick in responding to any request, are very down to earth, and pragmatic.’

‘The team at Gateley are so personable and realistic when discussing solutions. They really understand the business you are in, and explore different angles with you rather than just one size fits all.’

‘Overall, they are very pragmatic, flexible, and helpful. They try to understand the specific issues that I am facing and tailor their approach accordingly.’

‘The Howes Percival employment team is very responsive, and provides clear, practical advice and solutions for HR matters which arise.’

‘Everyone I liaise with at Howes Percival is professional, provides detailed advice, and is responsive – I always get replies to my emails quickly – and the firm collaborates with its clients between cases.’

‘The team demonstrates sound knowledge and are always equipped to deal with any ER issues whether it be a small or more complex issue. ’

‘Timely and clear responses to any query or issue on every occasion. They are a diverse team and treat their clients with respect, quickly building a good rapport.’

‘They have the ability to respond instantly with often several suggestions to overcome the most complex issue, providing likely scenarios of outcomes.’

‘I always find the team extremely responsive. They will work with me to schedule meetings and are always friendly and approachable.’

‘Their responsiveness and ability to recognise the importance of particular cases make them stand out. They have a good understanding of the political landscape.’

‘The quality of the service, advice, and communication is excellent. The team works in a very commercial and practical way, which for the client is so important.’

‘The team is technically highly competent and collaboratively works with us on addressing business issues in a compliant way that takes into the commercial side.’

‘They are willing to take on challenging claims for claimants, and prioritise the client. As a firm they show exceptional willingness to pursue complex disability claims, whistleblowing claims and other discrimination claims, which less experienced firms would not be willing to do so. The culture is very supportive and kind, and there is a genuine to desire to achieve the best outcome for clients.’

‘I always refer clients to Lawson-West. Not only do they get a high quality, quick, reliable and knowledgeable service, they also get a supportive and caring ear, which is key at a point when most people are struggling emotionally.’

‘A client focused, approachable team. Sejal Patel is particularly effective with an attention to detail.’

‘They are approachable and quick to respond with instructions.’

‘They are responsive and pragmatic, which enables employment matters to be dealt with effectively and efficiently. We are confident that the legal advice provided by Nelsons always provides the most timely solutions to any employment matters that arise.’

‘The individuals that support our company have taken time over the years to get to know the ways we operate and our specific needs.’

‘They are a very commercially focused team, they are able to give great advice, are very responsive, and work as an extension to the HR Team.’

‘Their service and advice are very professional, helpful, and clear. They are also very responsive to emails/questions. Shoosmiths now offer clients a number of ways to educate themselves further on key topics, such as webinar events on legal updates. These are highly professional and well-run, putting across the key information in a clear and concise way.’

‘They demonstrate a genuine concern and interest about us and what we do. Our key contact ensures that we get appropriate support from the right people. Their response is always timely and they are genuinely nice people to work with.’

‘The team came highly recommended to me. They didn’t disappoint, they are responsive, and provided high-quality advice in a very difficult and political context that had the potential to be in the public eye.’

‘Everyone at Wilkin Chapman is approachable, informative, and knowledgeable. They are always available to help, and no question is ‘daft’ or situation wrong.’

‘They are always helpful and friendly, providing a quick and efficient service. They have a much more personalised service than other firms we have used.’

‘The team at Acton’s are tremendously client-focused and commercial in their advice. They are up for a fight in contentious work if necessary, but are always focused on getting the best possible commercial outcome for their client.’

‘The team are always available and are very responsive to our requirements. They understand our business and innovate to ensure that their advice and support meet our objectives. They are big enough to deal with our issues but small enough to provide a bespoke service with excellent continuity and attention to detail.’

‘They are exceptional. The employment law team are knowledgeable and talented, and they provide the right type of advice in the right format.’

‘The team listens to their clients to understand how they operate and understand their culture and ethos so they can tailor their support accordingly. It’s a real partnership, which I have great faith and confidence in.’

‘The availability of advice is excellent both over the phone/email and from their document bank. They also host regular face-to-face and emailed employment law updates which are extremely helpful. ’

‘The allocation of an individual advisor means that you can build a good, strong working relationship with someone who understands your business.’

‘The team is always available to listen to our requirements before suggesting the proper action to meet our needs. This is invaluable to us as a small business without a legal background, making it easier to reach the intended outcome within the timelines required.’

‘The team are always friendly, explains their advice well, and provides different scenarios to help you make key decisions. They keep you updated on progress.’

‘I’ve always received an exemplary level of service from the team at BHW, responses are speedy and the knowledge and advice shared is always outstanding.’

‘The team is always helpful and polite.’

‘The responses that I receive are always prompt, and concise.’

‘Their advice is always up to date and they understand our industry. They tailor the advice to suit our needs.’

‘The team offers great advice and is very helpful.’

‘The people and knowledge make Croner a great company to work with.’

‘John Brotherton was very thorough and very helpful during an employment tribunal that was brought against me. He was very clear from the outset of potential issues, and we navigated these with ease in the end. I believe John’s professionalism and experience certainly helped us win the case.’

‘The team is very personable and professional. What stands out is its client care, and attention to detail. There is a warm and friendly atmosphere at Premier Legal’s offices, which runs through practitioners and admin support staff alike.’

‘We have a dedicated team to help us with all our employment needs who always respond to us with any issues very promptly and professionally, we couldn’t ask for a better team.’

‘Premier Legal is a boutique firm in the East Midlands with a high reputation in employment and discrimination law.’

‘The team are always available at short notice and are extremely knowledgeable and practical about the scenarios I talk to them about. They clearly lay out options and risks. They have also helped connect me to a wider network of advice as the company I am in is expanding into new countries.’

‘The team that we deal with have an in-depth understanding of our industry and can relate their advice to the people that are involved. They are very responsive, and they give us sound commercial advice.’

‘The individuals that we work with share our values and understand the challenges that we are facing in our industry. This helps us position solutions or proposals to our internal colleagues in a way that they can identify with and understand. We feel as though they are genuinely interested in the best interests of our organisation and give us all of the relevant information to be able to come to the right decision.’

‘‘The team is flexible, attentive to your needs, and provides workable solutions.’

‘James Johnson provides a professional service throughout all his communications and interactions. They are reliable and results-oriented, they work with you to identify best-fit solutions.’

‘I usually work with James Johnson. He has helped on many occasions with very sound advice, taking into account not just employment law but also our company ethos and a common sense approach.’

‘A friendly and approachable team, personal contact and direct help at partner level has been most important for us.’

‘They are always flexible and supportive of our clients who very much like working with them. Whatever we ask, they always have someone who fits the bill to provide the support – and even if I contact the wrong team they will go out of their way to help find the right person within their team that matches our requirements.’

‘We have worked with Wilson Browne for over a decade now on multiple disciplines but feel that the employment arm of the business has always provided a superior service. They offer practical legal advice in the interest of us understanding our obligations and more importantly, the parameters when faced with difficult issues.’